Proper Screening of Possible Tenants, can Eliminate Problems Down the Road

Charley“This article mentions several tips as to screening that can assist in minimizing risk. The article not only recommends utilizing background checks but, also fraud checks. I urge readers to review their screening process and make changes as needed. As always if I can be of assistance they can contact me direct at 810-714-4513 or cstaab@bbmich.com.”
Charley Staab, CIC

As a landlord, you likely perform some type of tenant screening to help identify tenants that protect your investment.  But, do you really utilize the best tenant screening processes?  How can you be sure?  Statistical information shows that despite actively screening tenants, landlords often don’t do enough to mitigate risk.  To a landlord, risk is real and always looming.  In our current economic climate, you know that no matter how careful you are there is always risk and something may happen.  Any tenant can default on a lease and not pay rent.  Continue reading

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Sewer Backups Have Expensive Hidden Costs

Charley“Sewer back up can cause extensive damage and coverage amounts may not be adequate.  Does your policy afford the proper coverage with sufficient limits?  This article may trigger questions as you review your policy for this vital coverage.”
Charley Staab, CIC

Article posted on: MultiUnitLiving.com

Heavy rains frequently overfill municipal sewage systems and can result in backups into local buildings—even when there’s no declaration of a flood. A mixture of raw sewage and fresh water can be forced backwards through the system into apartments via bathtubs, toilets and sinks. That water can affect not only units, but also common areas such as hallways.

In Connecticut this July, the local news station called the scene in some apartments “stomach churning.” It’s not just the standing water that is sickening, either. Even after the water recedes, there is very unpleasant debris left behind. Furniture and flooring are typically ruined, and walls and personal belongings may have been contaminated. If it gets into electrical units, a building owner will have even more expensive issues to deal with. Continue reading

Communicating With Your Tenants

Charley“Your tenants are your customers so good, clear communication is critical especially when they are dissatisfied.  This article includes suggestions for effective ways to address sticky issues.”
Charley Staab, CIC

 

By: Sandy Adams

Shortly after speaking to a group of investors I received an email from one of the attendees, which said, “My tenant wants to break his lease. How do I ruin his credit?” This seemed like an absurd response to me. In further emails with this woman I found that she had not made any attempt to discuss the lease break with her tenant. It’s not often a tenant wants to terminate their agreement early. But when it does happen, the more open you are to working with the tenant, the more cooperative the tenant will be with you.

This year I’ve had two separate tenants break their lease. One had purchased a home and the other had accepted a job in another state. By working with the tenants to market and show the properties, I was able to find new qualified tenants to take possession within a few days of the old tenants vacating. It didn’t cost my clients, the property owners, one cent in turnover costs or lost rent. The old tenants were extremely happy that they could move on knowing their expenses to break to the lease had been minimal. Continue reading

Posted in Apartment Association of Michigan, Articles & Information | Tagged

New Construction and Renovation Planning

CharleyThis article is on renovation and new construction projects, as it emphasizes the need for proper planning which will reduce the probability of problems down the road. Plus, as reinforced in the article, you always need to contact your insurance agent prior to signing off on a new project to make sure you have the proper coverage in place.
 
Enjoy your summer!

Charley Staab, CIC

Before you embark on any major project consider shifting perspective from the construction itself to the critical Planning Phase.  The greatest effects on a project come in the early planning stages when a comprehensive and accurate scope of work should be established and the budget defined.  Properly planned projects reduce expensive change orders and cost overruns; limit liability and can make or break the success of your project.  Including your insurance broker will ensure complete coverage during and after renovation.  Continue reading

Posted in Apartment Association of Michigan, Articles & Information

Summer Maintenance

CharleyStaabnewThis is an excellent reminder for property managers and apartment owners as we swing into Summer to take care of those pesky  maintenance issues.  As stated in the article, it will pay off in the long run with happier residents and will assist in renewing your insurance.

– Charley Staab, CIC

– Article written by Nick Frantz

Summer is here…it is maintenance season!  After the winter thaw come the winds, the rain, the leaky pipes and roofs, the cracked paint, the weed surge, the potholes…need we say more?  It is a time when property maintenance becomes a frantic rush to stay ahead of the routine schedule, so you can also tackle the unplanned issues.

Continue reading

Posted in Apartment Association of Michigan, Articles & Information, Safety

‘Tis the Season… For Maintenance!

CharleyStaab_EmailBlastThis article is very appropriate as we usher in spring 2013. Repairing and upgrading your property makes for happy customers. Plus, via the survey quoted in the article it also enhances your retention rate at renewal time. Please review and advise of your comments at your convenience.

Charley Staab, CIC

HouseGraphicSpring has sprung… it’s maintenance season! After the winter thaw come the winds, the rain, the leaky pipes and roofs, the cracked paint, the weed surge, the potholes, need I say more? It’s a time when property maintenance becomes a frantic rush to stay ahead of the routine schedule, so you can also tackle the unplanned issues.

This is also a time that puts your retention rates at risk.

Here’s why: the quality of maintenance services tops residents’ lists of all factors that influence retention (SatisFacts Research 2011 survey). Yes, you’ve got to get the job done, but keeping your residents satisfied with your maintenance efforts doesn’t take perfection. It takes communication and coordination. Continue reading

Posted in Apartment Association of Michigan, Articles & Information

Green is Sprouting Up Everywhere | 5 Practical Ideas to Green Up your Bottom Line

CharleyStaab_EmailBlastGreening up initiatives are not only trendy and politically correct but, also can derive great cost advantages. This article is `spot on’ and encompasses a myriad of areas from recycling to energy savings. I would recommend utilizing these  five items as a checklist/reminder when reviewing your policies and procedures to see how you fare.

Please provide any questions or comments to Charley Staab, Brown & Brown of Michigan. Email address: cstaab@bbmich.com. Direct line: 810-714-4513.

By: Nick Frantz, Apartment Management Magazine

It seems that everyone is taking steps to go a little green. So what’s it mean for property managers? Is it worth your time and effort to promote a green agenda?

For individuals, going green is a personal choice. For some it comes down to situational decisions, “Should I buy my regular detergent or this green one?” For those more committed to the cause it’s a lifestyle choice. And still for others, the choices are financially driven, “I’ll buy my regular cleaning products because they cost less and this hybrid car because it uses less gas.” Participation spans all ages. But the 20–35 year age group is the most committed… and it strongly influences their decision making.

To Play or Not to Play? Continue reading

Posted in Apartment Association of Michigan, Articles & Information